Terms of service

Welcome to Sivan Du Mont. By using our website http://sivan-dumont.com/ and our services, you agree to be bound by these terms. These terms govern not only your access to the site, but also all transactions and services offered through our online store. If you do not accept these terms, please do not use our site or services.

Who we are

Company name: Sivan Du Mont
Address: 5 Rue de Crimée, 76130 Mont-Saint-Aignan, France
Email: info@sivan-dumont.com

Discover our latest inspirations and let your style speak through @sivandumont

No registration is required to browse the site. However, to make a purchase or use certain features, registration and acceptance of these terms are required. Sivan Du Mont offers fashion items through this site. These terms define the rights and obligations between Sivan Du Mont and users.

SECTION 1 – ONLINE STORE TERMS AND CONDITIONS
By accepting these terms, you confirm that you have full legal capacity in your country of residence or the consent of a parent or guardian if you are a minor. Illegal use of the site or violation of regulations, including copyright laws, is prohibited. Introducing viruses or any other harmful software is strictly prohibited. Any breach may result in the immediate termination of your access.

SECTION 2 – GENERAL TERMS AND CONDITIONS
We may restrict access to the site or services to anyone at our discretion. Information (excluding payment details) may be transmitted over various networks and adapted to technical requirements. Payment information is always encrypted. You may not reproduce, sell, or exploit the site, services, or our contact information without prior written authorization. Section headings are provided for convenience and do not affect the interpretation of these terms.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS
We do not guarantee the accuracy, completeness, or timeliness of the information on the site. The content is provided for general informational purposes and does not replace personalized advice. Some information may be outdated and is retained for reference purposes. We reserve the right to modify the content, without being obligated to do so. You are responsible for checking the site for changes.

SECTION 4 – PRODUCT AND PRICING CHANGES
Prices may change at any time without notice. We may modify or discontinue services, products, or parts of the site at our discretion. We are not responsible for price changes, service interruptions, or product discontinuations.

SECTION 5 – PRODUCT INFORMATION
Certain items may be offered exclusively on the site and are subject to stock availability. Returns and exchanges are governed by our Return and Refund Policy. We do our best to present products accurately, but colors may vary depending on your device settings. We reserve the right to limit sales by region or group and to change product details at any time. Offers are void where prohibited by law. We do not guarantee that products will meet your personal expectations or that any identified defect will be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We may refuse or cancel orders at our discretion. Quantities per individual, household, or order may be limited. Affected customers will be contacted using the information provided. You agree to provide accurate, complete, and up-to-date information for your account and billing. See our Return and Refund Policy for more details.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
We may provide access to third-party tools or services that we do not monitor. These tools are provided “as is” without warranties. You use them at your own risk. Please review the terms of third-party providers before use. Any future tools added to the site are subject to these terms.

SECTION 8 – LINKS AND THIRD-PARTY CONTENT
The site may contain third-party content or offers. External links are provided for informational purposes only. We are not responsible for third-party content or actions. Review the terms and privacy policies of third-party sites before interacting with them. Any complaints regarding their products should be directed to the relevant suppliers.

SECTION 9 – USER CONTRIBUTIONS AND COMMENTS
If you submit content (reviews, suggestions, contest entries), you grant us unlimited rights to use, reproduce, and publish that content. We are not obligated to keep submissions confidential, compensate you for them, or respond to them. We may remove any content deemed inappropriate, offensive, defamatory, obscene, or illegal. You warrant that your content does not violate the rights of others, contain malware, or mislead. You are solely responsible for your contributions.

SECTION 10 – PERSONAL INFORMATION
All personal data provided through our online store is processed in accordance with our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Typographical errors, inaccuracies, or omissions may occur on the site or in our services, including with regard to products, prices, promotions, shipping fees, or availability. We reserve the right to correct errors, update information, or cancel orders if necessary, even after submission. We are not obligated to revise information unless required by law.

SECTION 12 – UNACCEPTABLE USES
Use of the site for:

  • illegal activities or encouraging such acts
  • violating local or international laws
  • infringing intellectual property rights
  • harassing, abusing, insulting, defaming, or harming others
  • disseminating false or misleading information
  • distributing viruses, malware, or harmful technologies
  • illegally collecting personal data
  • spamming, phishing, scraping, or any similar use
  • using the site for immoral or offensive purposes
  • circumventing security measures
    is strictly prohibited. We may restrict access for violators.

SECTION 13 – LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free service. Results obtained through the site are not guaranteed. The site and its services are provided “as is” and “as available” without any express or implied warranty. Sivan Du Mont, its employees, partners, and affiliates are not liable for direct or indirect damages, including loss of profits or data. The minimum legal limitations apply.

SECTION 14 – INDEMNIFICATION
You agree to defend and indemnify Sivan Du Mont, its affiliates, and employees against any third-party claim, damage, or expense (including legal fees) resulting from your violation of these terms or applicable laws.

SECTION 15 – SEVERABILITY
If any provision is deemed invalid, the remaining provisions remain in full force and effect. The maximum enforceability permitted by law will be maintained.

SECTION 16 – TERMINATION
Obligations existing before termination survive. You may stop using the site at any time. In the event of a breach of the terms, we may terminate your access without notice. All prior obligations remain in effect.

SECTION 17 – ENTIRE AGREEMENT
Our failure to enforce a provision does not constitute a waiver. These terms, together with all referenced policies, constitute the entire agreement between you and Sivan Du Mont. Ambiguities will not be interpreted against the drafting party.

SECTION 18 – GOVERNING LAW
These terms are governed by French law, without prejudice to the mandatory rights consumers may have under the laws applicable in their country of residence.

SECTION 19 – CHANGES TO THE TERMS
The most recent version is always available on this site. Sivan Du Mont may update the terms at any time. Continued use of the site constitutes acceptance of the changes.

SECTION 20 – RETURNS AND REFUNDS

At Sivan Du Mont, we want you to love every piece you choose. If for any reason your order does not fully satisfy you, we have made the return process simple and clear so that you can shop with confidence.

You have 30 days from delivery to request a return. Items must be unused and in perfect condition, and accompanied by their original packaging. No restocking fee will be charged.

To start your return, please contact us at info@sivan-dumont.com stating your order number. We will guide you through the next steps.

Return shipping costs are the customer’s responsibility. We recommend using a tracked delivery service so that your return reaches our operations center in Asia safely.

If you would like an exchange, we will be happy to help. Simply specify your preferences in your email, and we will arrange the next steps.

Once your items have been received and inspected, your refund will be processed within 7 business days. Depending on your bank or payment provider, the transfer may take a few additional days to appear in your account.

We hope this process brings you peace of mind and confidence when shopping with us. If you have any questions or need clarification, please do not hesitate to email us at info@sivan-dumont.com. We are always happy to help.

SECTION 21 – CONTACT
For any questions or requests:
Company name: Sivan Du Mont
Address: 5 Rue de Crimée, 76130 Mont-Saint-Aignan, France
Email: info@sivan-dumont.com

Discover our latest inspirations and let your style speak through @sivandumont

Thank you for shopping with Sivan Du Mont, where elegance and creativity come together to enrich your personal expression.